Update Audio 20 control unit software– Models: 205 C-Class and 253 GLC
Recall Campaign Number: 8295004
Daimler AG has determined that on certain Models; 205 C-Class and 253 GLC, it is possible on vehicles with Audio 20 and automatic child seat recognition, the status of the front passenger airbags displayed in the centre console might not be indicated correctly. In this case, the vehicle users might not be informed correctly of the actual activation status of the front passenger airbags.
In the case of an accident, the user might not react adequately to a potentially incorrect occupant classification, which could increase the risk of injury for the occupant in the event of an accident. As a precautionary measure, we plan to update the head unit software of the affected vehicles.
As our top priority is the safety of our customers, Daimler AG, via its Mercedes-Benz service partners, the customer should make a booking with any approved Mercedes-Benz dealer and have the campaign carried out.
The campaign has been launched locally and affected customers are in the process of being contacted to inform them about the campaign. A total of 261 vehicles are affected in the South African market.
If there are any questions or queries with regards to this matter, please call the customer assistance centre on 0800 133 355 for assistance.