Mercedes-Benz South Africa's headquarters are located in Zwartkop, Gauteng – the operating hub of marketing and sales, finance and controlling, media and communications, information technology, dealer network, after-sales services and supply chain divisions for Mercedes-Benz in the region.
The company markets and finances Mercedes-Benz passenger cars and smart cars; Mercedes-Benz trucks, vans and buses; Freightliner trucks; FUSO trucks; and Western Star trucks from Zwartkop for South Africa and for the region.
Mercedes-Benz South Africa manufactures Mercedes-Benz C-Class vehicles in right-hand drive for the local market and in right- and left-hand drive for export to every continent in the world. It also assembles Mercedes-Benz commercial vehicles and buses and FUSO trucks in its East London plant.
In 2018, 105 040 C-Class vehicles and 3451 commercial vehicles were produced and assembled at its plant in East London.
Over the years, Mercedes-Benz South Africa has cemented its position as one of the top manufacturing plants in Daimler AG, ranking in the J.D. Power Initial Quality Survey (Europe-Africa region) for six consecutive years.
Consistency and a process-driven approach have been key to the success of products built in the plant, resulting in a string of quality accolades over many successive years, including various Synovate Awards locally.
The Production Purchasing department administrates production purchases for all vehicles manufactured by Mercedes-Benz South Africa.
This department is divided into three main commodities:
All contractual relations with suppliers are monitored in terms of Daimler AG's global Extended Enterprise programme. This also includes government and parastatal activities that may affect supply chain management and exports, as well as cost planning and cost optimisation programmes.
Procurement at Mercedes-Benz South Africa represents a central foundation within the organisation at all its locations, committing itself to a shared vision and mission.
Procurement uses global and globally-aligned processes and tools, which they have adopted from International Procurement Services to identify and realise synergistic opportunities and improve cost reduction efficiencies throughout the company.